Terms of Use

 

1 Company Information:
V TechCare BV with registered office Stolwijkstraat 55 B, 3079 DN Rotterdam, The Netherlands and VAT number NL865731068.B01

2 Price:
All stated final prices are expressed in EURO, always including VAT and all other duties or taxes required by the Customer. If delivery, reservation or administrative costs are charged, this will be stated separately. The price statement refers exclusively to the articles as described verbatim. The accompanying photos are intended for decorative purposes and may contain elements that are not included in the price.

3 Offer: 
Despite the fact that the online catalogue and the e-commerce website are compiled with the greatest possible care, it is still possible that the information provided is incomplete, contains material errors, or is not up-to-date. Obvious mistakes or errors in the offer do not bind V TechCare BV. V TechCare BV is only bound to a means obligation with regard to the correctness and completeness of the information provided. V TechCare BV is in no case liable in the event of obvious material errors, typographical errors or printing errors. 
If the Customer has specific questions about e.g. sizes, colour, availability, delivery time or delivery method, we request the Customer to contact our customer service in advance via info@revvi.eu The offer is always valid while stocks last and can be adjusted or withdrawn at any time by V TechCare BV. V Techcare BV cannot be held liable for the unavailability of a product. If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer.

4 Online purchases:
Online orders can only be made via the webshop of www.revvi.eu with all its associated referral addresses. After the selected products and their quantities have been chosen by the buyer, the buyer will be given the opportunity to enter the detailed delivery and/or billing address. Followed by the choice of payment and delivery after which the buyer expressly accepts these general terms and conditions without delay and in their entirety. The Customer has the choice between the following payment methods: by credit card, by bank card, by Paypal, by transfer to the indicated account number that follows the pro-forma invoice. V Techcare BV is entitled to refuse an order as a result of a serious shortcoming of the Customer with regard to orders in which the Customer is involved. 

5 Delivery and execution of the agreement:
Items ordered through this webshop can be delivered worldwide. Delivery is made by various transport companies; all associated costs for deliveries outside may differ with regard to the stated transport costs as stated on the order via the webshop. International deliveries may include different transportation costs depending on the country of origin.  
Unless otherwise agreed or expressly provided otherwise, the goods will be delivered to the Customer's place of residence within 30 days of receipt of the order. 
Any visible damage and/or qualitative deficiency of an article or other deficiency in the delivery must be reported immediately by the Customer to V TechCare BV. 
The risk of loss or damage shall pass to the Customer when he (or a third party designated by him, who is not the carrier) has physically taken possession of the goods. However, the risk shall pass to the Customer upon delivery to the carrier, if the carrier has been instructed by the Customer to transport the goods and this choice was not offered by V TechCare BV. 

6 Retention of title:
The delivered items remain the exclusive property of V techcare BV until the Customer has paid in full. The Customer undertakes to inform third parties of V techcare BV's retention of title if necessary, e.g. anyone who would seize items that have not yet been paid in full.

7 Withdrawal:
The provisions of this article apply only to Customers who purchase items online from V TechCare BV in their capacity as consumer, retailer or wholesaler. The Customer has the right to cancel the agreement within a period of 14 calendar days without giving reasons. The cancellation period expires 14 calendar days after the day of conclusion of the agreement. In order to exercise the right of cancellation, Stolwijkstraat 55 B, 3079 DN Rotterdam, Netherlands, tel. +31(6)85 064 5861, e-mail : info@revvi.eu by means of an unequivocal statement (e.g. in writing by post, fax or e-mail) of his decision to withdraw from the contract. In order to meet the withdrawal period, the Customer must send his communication concerning his exercise of the right of withdrawal before the withdrawal period has expired. The Customer must return or hand over the goods to V TechCare BV without delay, but in any event no later than 14 calendar days after the day on which he communicated his decision to withdraw from the contract to RÉVVI BV, Stolwijkstraat 55 B, 3079 DN Rotterdam, The Netherlands, tel. +31(6)85 064 5861, e-mail : info@revvi.eu. The Customer is on time if he returns the goods before the period of 14 calendar days has expired. The direct costs of returning the goods shall be borne by the Customer.  
If the returned product has been diminished in value in any way, V TechCare BV reserves the right to hold the Customer liable and claim damages for any diminished value of the goods resulting from the Customer's use of the goods that goes beyond what is necessary to establish the nature, characteristics and functioning of the goods. Only items that are in their original packaging, together with all accessories, instructions for use and invoice or proof of purchase can be taken back. If the Customer revokes the agreement, V TechCare BV will refund all payments received from the Customer up to that point, including the standard delivery costs, to the Customer within a maximum of 14 calendar days after V TechCare BV has been informed of the Customer's decision to revoke the agreement. In the case of sales agreements, V TechCare BV can wait with the refund until it has received all the goods back. 
Any additional costs resulting from the Customer's choice of a method of delivery other than the cheapest standard delivery offered by V TechCare BV will not be reimbursed. V TechCare BV will reimburse the Customer using the same payment method as the Customer used for the original transaction, unless the Customer has expressly agreed otherwise; in any event, the Customer will not be charged any costs for such reimbursement.

8 Warranty:
Under the law of September 21, 2004 on the protection of consumers in the sale of consumer goods, the consumer has legal rights. This legal guarantee applies from the date of delivery to the first owner. Any commercial warranty does not affect these rights. To invoke the warranty, the Customer must be able to present proof of purchase. Customers are advised to keep the original packaging of the goods. 
For items purchased online and delivered to the Customer's home, the Customer must contact V TechCare BV and return the item to V TechCare BV at his own expense. If a defect is discovered, the Customer must inform V TechCare BV as soon as possible. In any case, any defect must be reported by the Customer within a period of 2 months after discovery. After that, any right to repair or replacement will lapse. Falls, use of the item contrary to the purpose for which it was designed, failure to comply with the instructions for use or manual, adjustments or modifications to the item, rough handling, poor maintenance, or any other abnormal or incorrect use. Defects that manifest themselves after a period of 6 months following the date of purchase, or delivery if applicable, are deemed not to be hidden defects, unless the Customer can prove otherwise. 

9 Sanctions for non-payment:
Without prejudice to the exercise of other rights available to V TechCare BV, in the event of non-payment or late payment, the Customer shall owe, by operation of law and without notice, an interest of 10% per year on the unpaid amount from the date of default. In addition, the Customer shall owe, by operation of law and without notice, a fixed compensation of 10% on the amount in question, with a minimum of 25 euros per invoice. Without prejudice to the foregoing, V TechCare BV reserves the right to take back the articles that have not been (fully) paid for.

10 Infringement of validity - non-renunciation:
If any provision of these Terms is declared invalid, illegal or void, this will in no way affect the validity, legality and applicability of the other provisions. Failure at any time by V TechCare BV to enforce any of the rights stated in these Terms, or to exercise any right hereunder, will never be considered a waiver of such provision and will never affect the validity of these rights. 

11 Applicable law and disputes: 
Belgian law applies, with the exception of the provisions of private international law regarding applicable law. The courts of the Consumer's place of residence are competent in legal disputes. The Consumer can also contact the ODR platform (http://ec.europa.eu/consumers/odr/).

12 Customer Service: 
V TechCare BV customer service can be reached by email at info@revvi.eu or by post at the following address: Stolwijkstraat 55 B, 3079 DN Rotterdam (NL). Any complaints can be addressed here.